Rick Howe, Chief Executive
BSc (Eng), Dip FP
Rick Howe is a senior financial services executive with a strong track record of leadership in insurance and the public sector.
Prior to his appointment as Chief Executive at the LSA, Rick was Deputy Chief Executive at the Insurance Commission of Western Australia since 2015, where he was responsible for the operations of the Motor Injury Insurance scheme as well as the Government Insurance arrangements for the State. In particular, he led the introduction of the WA Catastrophic Injuries Support scheme, which was established in July 2016.
His previous experience includes senior executive roles within two of Australia’s biggest banks, as Chief Manager, Distribution at Westpac General Insurance and as General Manager, Insurance at ANZ.
Rick holds a Bachelor of Science in Engineering from University College London and a Diploma of Financial Planning from RMIT.
As Chief Executive, Rick is responsible for the leadership of the LSA and the implementation of the organisation’s strategic plans as agreed with the Board.
Kylie Smith, Director, Services
BHsc, BSW
Kylie Smith is a respected leader and clinician in both government and non-government organisations, with a depth of experience in the disability sector, specialising in brain injury, spinal cord injuries and neurological disability.
Prior to joining the LSA in 2016 Kylie led a multidisciplinary team that supported vulnerable clients. She has a strong track record in developing systems that empower people to achieve positive outcomes. Kylie is passionate about people living the life of their choice post injury.
Kylie’s tertiary qualifications include a Bachelor of Health Science and a Bachelor of Social Work.
As the Director of Services at the LSA, Kylie leads a dedicated team of highly skilled people who work to make a positive difference to the recovery and independence of the Lifetime Support Scheme (LSS) participants.
Mandy Turnbull, Director, People & Partnerships
BA (Hons), CPHR, CMgr, FIML
Mandy is an accomplished leader with more than 10 years’ executive experience across people, culture, change and project functions, working within complex and highly regulated environments.
Prior to her appointment at the LSA, Mandy worked across the private, public and not-for-profit sectors in Australia, the UK and South Africa. Mandy brings a wealth of experience within the disability sector and is passionate about organisations that positively impact the lives of the people they support. She has a particular interest in managing, mentoring, and developing people to perform at their best to ensure that frontline service delivery is effectively supported.
Mandy holds a first-class Honours degree in Leadership and Management, is a Certified HR Practitioner, and a Fellow of the Institute of Managers and Leaders.
As Director, People & Partnerships, Mandy leads a diverse, dedicated team who work to support the LSA in the areas of Human Resources, Work, Health, Safety & Wellbeing, Research, Education & Programs, Communication & Engagement, and Learning & Development.
