When you are accepted into the Lifetime Support Scheme (LSS), you will be accepted as an interim participant for up to two years. This will allow your injuries to stabilise. In certain circumstances (such as injuries not yet stabilised), the period for interim participation may be extended for another year

Once your injuries have stabilised, another assessment will be conducted to determine whether you can be accepted into the LSS as a lifetime participant.

Your Service Planner will monitor your rehabilitation and will organise a lifetime assessment process at the appropriate time. If you believe your injuries have stabilised, you may ask your Service Planner to start the lifetime assessment process.

Your Service Planner will work with you to determine the necessary and reasonable treatment, care and support expenses from the date you are accepted into the LSS.

We will advise your acceptance as a lifetime participant in writing to you.