1.1 This part applies in relation to services under section 4(1) of the Act.

1.2 Vocational support services provide participants with individualised assistance to enable participation in employment and voluntary work. These necessary and reasonable services support a participant to transition into, and sustain employment, where these needs are additional to the needs prior to the motor vehicle injury and specifically required as a result of a person’s functional impairment.

For example, support to find paid work, consistent with the participant’s abilities and needs, support to participate in the workplace and travel to and from work and support to sustain employment.

1.3 The funding of vocational support (vocational pre-training, vocational training and retraining), will be considered where, in the opinion of the LSA, there is an evidence base that such support will enable participants to benefit from socialisation associated with employment participation and to obtain, and/or maintain employment.

2.1 Vocational support services enable a participant, through a combined and coordinated use of services, to minimise the impact of their injuries on their employment or other work-related activity. In the first instance, vocational support services should focus on returning participants to their original employment with their pre-injury employer/s.

2.2 Vocational support services are necessary and reasonable where:

2.2.1 there is an assessment and recommendation by an appropriately qualified provider;

2.2.2 the service has been agreed to by the participant who was involved in the decision-making process and is willing to commit to the training program;

2.2.3 there is a defined, realistic vocational goal;

2.2.4 there are identifiable labour market opportunities on completion of the training; and

2.2.5 such support services increase the likelihood of a participant retaining employment in their workplace.

2.3 Additional factors that the LSA may consider when determining necessary and reasonable support services include, but are not limited to:

2.3.1 the participant’s pre-accident occupation or career status;

2.3.2 alternatives to pre-vocational, vocational training or retraining;

2.3.3 whether the training is provided by an accredited training organisation and recognised within the relevant industry;

2.3.4 the cost and duration of the training;

2.3.5 previous training expenses paid by the LSA for the participant;

2.3.6 existing vocational support services that the participant is able to access; and

2.3.7 whether similar costs would have been incurred by the participant as an ordinary life expense regardless of their motor vehicle injury.

2.4 With respect to training the LSA will pay for:

2.4.1 training course fees and compulsory student and administrative charges. Course fees will be payable on a semester-at-a-time basis. Payment of subsequent semester fees will be dependent on successful completion of previous semester course requirements;

2.4.2 compulsory textbooks and materials;

2.4.3 necessary and reasonable travel expenses to and from the approved training; and

2.4.4 training missed during an absence from tertiary/vocational studies that is a result of the motor vehicle injury.

3.1 The LSA will not pay for:

3.1.1 capital expenditure such as the costs of establishing and running a business;

3.1.2 services that the participant was receiving prior to the motor vehicle accident;

3.1.3 equipment that employers are required to provide to employees to meet Work Health and Safety requirements;

3.1.4 assistance to keep a business open, such as paying for temporary staff to do a participant’s job;

3.1.5 wage subsidies to an employer;

3.1.6 standard furniture and other capital items associated with a participant’s place of employment;

3.1.7 everyday living expenses associated with employment, such as clothing/uniforms or lunches;

3.1.8 phone calls, photocopying, stationery, meals at training venues and all other expenses associated with training;

3.1.9 costs of training courses that the participant had enrolled in or commenced prior to the injury;

3.1.10 training or other activities related to maintaining an existing qualification, licence, registration or accreditation once the qualification, licence, registration or accreditation has been obtained;

3.1.11 training that would be considered to form part of induction, ongoing skill maintenance or development that is within the responsibility of the employer or the participant to maintain their employment; or

3.1.12 training associated with voluntary career changes or personal development.

3.2 The LSA will cease funding if:

3.2.1 the training or educational institution determines that the participant is guilty of serious academic misconduct; or

3.2.2 the participant fails to maintain satisfactory academic progress as determined by the educational institution and the LSA.

Page last updated: 18 December 2020